Please be advised that effective January 1, 2025, City of Kenora water and wastewater user rates will increase by 8.8% to 9.2% (depending on meter size), for all customers in 2025 and 2026.
An average household that consumes 11.5 cubic meters of water can expect an increase of $12.61 per month in 2025 and $13.58 per month in 2026, depending on usage.
The increase in water services user rates supports the ongoing replacement of existing assets, slows the growth of the infrastructure deficit, improves revenue stability, and establishes a modest reserve balance to support any unexpected expenditures that may occur outside the approved utility budget.
For questions about the rate change and billing, please refer to the Frequently Asked Questions or contact Customer Service at 807-467-2000 or billing@kenora.ca.