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Outages & Trouble Calls


To report power outages, downed lines and other electrical hazards:

Kenora Hydro Office
Monday to Friday – 7:30 a.m. – 4:30 p.m.

Statutory holidays, evenings and weekends

Street Lights:

For street light issues, please contact Hayley Anderson, City of Kenora Engineering Customer Service Representative, at 807-467-2035 or with details about what is wrong with the street light and the exact location, preferably an address or landmark.

For all other inquiries, new account setups, disconnects/reconnects:

City Hall Customer Service
Monday to Thursday – 8:00 a.m. – 4:30 p.m.
Friday – 8:30 a.m. -4:30 p.m.
excluding statutory holidays