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Outages & Trouble Calls


To report power outages, downed lines and other electrical hazards:

Call Synergy North Toll Free 1-833-428-1451

Planned City-wide Power Outage September 15, 2019
Hydro One will be performing critical maintenance of transmission assets in the area surrounding the City of Kenora affecting all SYNERGY NORTH customers.
To ensure the safety of crews and to complete the work, Hydro One requires a planned power interruption scheduled for:
Sunday, September 15, 2019
7:00 a.m. to 5:00 p.m.
Concerns or questions should be directed to 1-833-428-1451.

Street Lights

For street light issues, please contact Hayley Anderson, City of Kenora Engineering Customer Service Representative, at 807-467-2035 or with details about what is wrong with the street light and the exact location, preferably an address or landmark.