As provided under section 18.104.22.168 of the Ontario Energy Board Distribution System Code, Kenora Hydro Electric Corporation Limited may use any risk mitigation options under law to manage customer non-payment risk. We may impose an amount and type of security requirement on a customer depending upon Kenora Hydro Electric Corporation Limited assessment of the customer’s likely risk of non-payment.
You will find our policy on deposit requirements for service from Kenora Hydro Electric Corporation Limited in the enclosed documents. Please refer to these documents for policies and calculation on deposits.
If you need further assistance please contact Customer Service at 807-467-2000 or firstname.lastname@example.org