NEW Check out Kenora Hydro’s Facebook page to find current or upcoming planned outage information.
Kenora Hydro customers may receive a phone call from a company called Simul/UtilityPULSE, representing Kenora Hydro. Simul/UtilityPULSE has been engaged to conduct this survey on our behalf by phone, and has started making calls to our customers. They will be asking questions about your knowledge about electrical safety. This is a bi-annual requirement of our regulator, the Ontario Energy Board.
To balance the survey results with the demographics of Kenora, the surveyor is asking to speak to the youngest male of the household as that group is the most difficult to access.
If you receive a call, please take time to speak with the Simul/UtilityPULSE representative. Your feedback is important to Kenora Hydro.