Environmental Services 2019 Highlights and Services

Environmental Services Highlights

In 2019, the Environmental Services Division collected tons of waste, recycling, and hazardous waste and diverted a lot of it from the landfill.   This brochure features capital projects, landfill facts, and information about free services.  Check it out.


Environmental Services 2019 Highlights_Page_1

Environmental Services 2019 Highlights_Page_2 2 3

City Council Approves Relief Measures

City of Kenora Media Release

Yesterday, Council approved relief measures for the citizens of the City of Kenora during the COVID-19 pandemic. These measures are related to property taxes and utilities, effective April 1 until August 31, 2020.

Interest and penalties on property taxes will be waived for 6 months until August 31, 2020. Taxpayers are reminded that the taxes owing are still due. This measure is expected to reduce the City’s revenues by approximately $170,000.

The tax due date which has historically been the third week in July will be extended to August 26, 2020.

Interest on utilities (water and sewer services) will be waived for the 6 months ending August 31, 2020. Customers are reminded that all amounts owing are still due. There will just be no charge for deferring payments until the end of August. Waiving this interest is expected to cost the City approximately $20,000.

The City of Kenora is providing relief to help residents during this difficult time in a way that allows the municipality to maintain service levels. The relief measures are anticipated to impact the 2020 operating budget by approximately $190,000.

In addition to the impact on the City’s 2020 budget, the provincial government has postponed the planned property tax assessment for 2021 to maintain stability for property owners. In 2021 the tax levy will be based on 2020 assessments as opposed to the updated 2021 assessments. This will negatively impact the City’s 2021 budget by approximately $1,100,000 based on current value assessment increases over the past 3 years.

Taxpayers and customers can remit their payments using the following methods while City Hall is closed:

– Online or telephone banking
– Dropping off payments in the drop-box at the front entrance of City Hall – 1 Main Street South
– Mailing payments via regular Canada Post
– Pre-authorized payments for both taxes and utilities where amounts due are automatically withdrawn (to set up this option please call City Hall at 467-2000)

We are available to assist taxpayers and customers Monday through Friday, from 8:30 am to 4:30 p.m. For payments or other utility billing questions, please call Customer Service, City Hall at 807-467-2000.

For property tax questions, please call Rachel Jaworowicz, Tax Collector, at 807-467-2034.

Summer Residents Requested to Delay Their Return

City of Kenora Media Release

Mayor Daniel Reynard joins Premier Doug Ford, Member of Provincial Parliament, Greg Rickford and the Chief Public Health Officer of Canada, Doctor Theresa Tam asking our summer residents to stay in their permanent home and not come to their cottages and summer residences.

Health experts advise that if we want to minimize the impacts of COVID-19 everyone needs to stop moving. Stay put and do not put any more exposure to anyone anywhere. The most reliable way to do this is to simply stay home.

This is a difficult request to make to our valued summer residents and visitors. They are vital to our business community and as spring starts to appear, become a valued part of our community. Asking visitors and summer residents not to come to Kenora is everything opposite that Kenora has been working for, but we really need everyone to just stay home. It is key to making the difference in the spread of this virus by what we have seen in other countries. We simply need everyone to follow the direction of the health experts. The bottom line is our local health care providers will not have the resources or capacity to meet the demands of a growing summer population” states Mayor Reynard.

While everyone wants to resume their regular activities and enjoy the things we have always done, we all need to be unified during this time and accept the critical advice the health experts are telling us. If we do this now, the sooner life can resume to activities we all enjoy. Now is the time to act, but we must act together. Please summer residents and visitors, stay home, and members of our community, please do the same and refrain from any travel outside of our community that is non-urgent.

Public health officials at the federal, provincial and local level, across the country have strongly stressed that all Canadians must do their part to keep the surge of novel coronavirus as low as possible by staying at home, unless absolutely necessary”, said Dr. Ian Gemmill, Acting Medical Officer of Health for Northwestern Ontario. “In that way, the transmission of the virus to others will be slowed, and lives can be saved. This measure applies as well to people who own recreational properties in the northwest, no matter where their primary residence may be: stay at home, and keep the virus at bay. If all Canadians comply with this measure, including seasonal residents of Northwestern Ontario, we will have a chance to reduce the surge that will affect all health services, including public health and would have such a devastating effect on resources for the critically ill, which some of us may need over the next several months. Even more important, our communities in the northwest do not have the resources to deal with illness in seasonal residents.”

This is a serious issue for Northwestern communities. We don’t have hospital capacity and the public health risk is too high for people to make leisure visits or open their camps early,” said Minister Greg Rickford. “I am working closely with my provincial colleagues to review all options necessary to protect Kenora-Rainy River’s health care and supply networks.”

This urgent request also pertains to our citizens travelling to other areas of Northwestern Ontario and Manitoba. Please stop moving for all non-urgent travel, you are putting everyone at risk by continuing this non-essential movement.

Mayor Reynard notes that when we beat this virus together by practicing all of the direction of our health care experts, which staying home is the biggest factor, we will welcome everyone back to Kenora with open arms.

Rural Travelers Guideline Tip Sheet

City of Kenora Declares a State of Emergency

City of Kenora Media Release

Today, on the recommendation of the City’s Emergency Management Team, the City of Kenora joins numerous other communities in Ontario by declaring a state of Emergency in accordance with the Emergency Management and Civil Protection Act, 1990 as a result of the COVID-19 (Coronavirus) outbreak in Ontario.

While the community to date has been fortunate to have no confirmed COVID-19 cases, the municipality along with key stakeholders and health care experts are preparing for when cases are reported here in Kenora. We need to take the necessary precautions to prepare ourselves, which includes the declaration which was executed by Mayor Daniel Reynard.

This is a significant step and emphasizes the urgency of the situation in Kenora and that the community needs to act now and be responsible.

As Mayor of the City of Kenora, I am pleading with you to take this situation seriously. Understand the reality and the importance of your part in this crisis. There is nothing I can stress more as the leader of the community than to listen to the health experts and stay put. Please protect yourself, your friends, family and the community by staying home. The decision to declare an emergency was not taken lightly, however, now more than ever Kenora needs to understand just how serious the situation is.” States Mayor Daniel Reynard.

We are working with the Lake of the Woods District Hospital and the Kenora District Services Board to ensure we have emergency contingency plans in place should our vulnerable people become exposed and our hospital become beyond capacity. This requires us to prepare key City facilities to move patients and isolate those infected. This type of preparedness is unprecedented for the community and demonstrates the severity of the situation.

Declaring an emergency will help us act quickly to manage the impacts of COVID-19 on our residents and business during this evolving situation. The health and well-being of our residents and employees is our priority. We are looking at the long-term impacts of this pandemic and declaring an emergency will give us the flexibility we need as a municipality to manage the situation.

City staff continue to work with our health experts to address the evolving situation and are taking the necessary appropriate actions to address the COVID-19 pandemic. While many people in our community work tirelessly to maintain essential services for you, you need to respect those people and keep them safe. Your job is to stay home as much as possible, practice social-distancing when you absolutely must go out, and to strictly follow guidelines and mandates to self-isolate. We need to do everything we can to slow this virus down and help our health care providers deal with the expected surge of COVID-19 patients. Refusing to do so is irresponsible and places our community at increased risk.

Please continue to keep yourself informed by following current expert information and respect that information by following what you are asked. This is the only way we will stop the spread of this contagious virus.

For Important Announcements and Messages Follow on Social Media (Facebook and Twitter):


Justin Trudeau

Doug Ford, Premier of Ontario

Christine Elliott, Deputy Premier of Ontario and Minister of Health

Greg Rickford, Member of Provincial Parliament

Northwestern Health Unit

Dr. Theresa Tam, Chief Public Health Officer of Canada

World Health Organization


Lake of the Woods District Hospital (LWDH) Receives Approval for COVID-19 Assessment Centre


Lake of the Wood District Hospital
Media Release

On Monday, March 30th the Lake of the Woods District Hospital (LWDH), in partnership with the Sunset Country Family Health Team (SCFHT), Kenora District Services Board (KDSB), Waasegiizhig Nanaandawe’iyewigamig (WNHAC), and Kenora Chiefs Advisory (KCA), will be operating a new COVID-19 Assessment Centre.

The Assessment Centre’s key role is to assess people, and for those who meet certain criteria, take a specimen from them for subsequent testing for COVID-19 by an approved health laboratory. A sample is taken from the back of the nasal cavity with a swab. There is a strict criteria for testing so not everyone assessed will be swabbed Offering this type of service in an Assessment Centre reduces patients who otherwise would seek this service in the Emergency Department.

Screening process is subject to change as new situations develop.
Community members with potential COVID-19 symptoms (e.g. fever, new or worsening cough, sore throat, headache, muscle aches, fatigue, runny nose and joint aches) who feel they need to be assessed for COVID-19 must phone the Northwestern Health Unit Hotline 1-866-468-2240 to determine if they meet the eligibility criteria. If eligible, the Northwestern Health Unit will inform the Assessment Centre and the individual will then be contacted to schedule an appointment. The Assessment Centre does not offer a walk-in service.

The COVID-19 Assessment Centre is open on weekdays from 11:00 a.m. to 3:00 p.m. by appointment only.

To access the Assessment Centre which is on the hospital site, turn onto Nethercutt Drive and turn right onto Wolsely Avenue (see map below). Enter the assessment lane which will be signed.

As you turn into the Assessment Centre laneway, you will drive or walk beside a tent canopy where you will be assessed by a Nurse Practitioner or a Nurse. The assessment will include taking a history, vital signs and conducting a risk assessment. If you are eligible for testing, a swab will be taken and you can exit the assessment area. If you are driving, you will not need to leave your vehicle.

For people requiring further assessment, you will be taken inside the Assessment Centre. You may receive further diagnostic assessment. For people who do not require medical intervention and may safely be managed independently, you will be provided with contact and health management information and you may leave the Assessment Centre. If you need medical intervention, you will be seen in the hospital in the most appropriate service.

The Kenora COVID-19 Assessment Centre is approved and funded by the Ministry of Health. The Assessment Centre operates in close collaboration with the Northwestern Health Unit. The Hospital, Northwestern Health Unit, Sunset Country Family Health Team, Kenora District Services Board, Waasegiizhig Nanaandawe’iyewigamig, and Kenora Chiefs Advisory are all members of the All Nations Health Partners which reflects the strength of this coalition.

LWDH Screening Location

COVID-19 Assessment Centre Location

Public Media Release re COVID 19 Assessment Centre March 27 2020


Mayoral Statement of Circumstances March 23, 2020

Media Release March 23, 2020

Mayor Reynard and Council are pleased to acknowledge that as of this morning there are no known COVID-19 cases in Kenora. We believe this is due to the great response we have observed from the citizens of Kenora, and their adherence to the protocols that have been put in place related to social distancing and self-isolation.

We appreciate citizens are concerned during these uncertain times, and we are all adapting rapidly as the information surrounding this virus and the various levels of government enact changes to help us reduce its spread. We are following the direction of the Northwestern Health Unit, as well as the Governments of Ontario and Canada, on protocols and necessary precautions. We encourage you to follow social media for important announcements and messages from these levels, and share with those who do not have internet access.

As leaders, we have had to make significant adaptations to adhere to these recommendations by closing public spaces and altering service delivery in some areas. The City remains committed to maintaining as much of our “normal” activities and services as we are able, for as long as we are able. Maintaining this continuity of service provides stability and a sense of normalcy to both the public and our staff, during these uncertain times. Notwithstanding, we ask that if you see staff on the street, for example, maintaining roads, sidewalks, or ensuring parking regulations are being followed, please ensure you are socially distancing yourself from these staff. We also ask that you appreciate that we are operating with reduced staff. As is normal for staff this time of year, many took vacations during March and this has resulted in numerous staff off on self-isolation. As such, we ask for your patience in regard to routine maintenance, such as potholes. Our staff are working hard to address these issues, but delays in service should be expected.

We are assured that there are no shortages in the supply chain of essentials such as toilet paper and other commodities. Restocking the shelves has been a challenge due to the quantities being purchased, so please ensure when you are shopping you are purchasing only those items you need. There is no reason to over purchase or “stock up” on items. Doing so is not only unnecessary it is socially amoral, creating unnecessary concern amongst your fellow shoppers.

Please ensure you are reaching out to loved ones and neighbours via phone or social media, over the coming days and weeks to ensure they are doing well. If you are not required to self-isolate please consider assisting those who are, by offering to shop for them. This is particularly true for seniors in your community. It is time for our community to truly do everything they can to put a stop to this virus. Do your part by staying home whenever possible, and if you must leave for work or have urgent needs, please practice social distancing of 2 meters or more, and personal protection wherever you are. We are all in this together and effort from each citizen will go a long way to
slowing and stopping the spread.

We will provide further updates as information and substantive changes occur. In the interim, Council and I want to thank each of you for your calm and measured approach to this situation, as we all adapt and comply with the changes that are occurring.

For Important Announcements and Messages Follow on Social Media (Facebook and


Justin Trudeau

Doug Ford, Premier of Ontario

Christine Elliott, Deputy Premier of Ontario and Minister of Health

Northwestern Health Unit

Dr. Theresa Tam, Chief Public Health Officer of Canada

World Health Organization

Resources for Small Businesses Amid COVID-19

A Message to Business Owners from the Northwest Business Centre

The Government of Canada has set up a resource for small business owners in regards to COVID-19, see the link below.

Coronavirus disease (COVID-19): Resources for Canadian businesses: https://www.tradecommissioner.gc.ca/campaign-campagne/ressources-entreprises-COVID-19-business-resources.aspx?lang=eng

Furthermore, the Government of Canada has asked business support organizations to provide details of businesses that are closing or modifying their practices. Please consider emailing Allyson Pele, NWBC Manager, any changes so she can provide the information to the government.  This will provide the intelligence needed to capture impact in Northwestern Ontario.  A list of the impacts the government is interested in learning about are outlined below:

What types of impacts are we looking for?
• Businesses being unable to export their products
• Businesses unable to import required materials or products
• Businesses scaling back production due to supply chain challenges
• Tourism businesses being impacted by reduced visitation
• Tourism events being cancelled
• Potential business closures

For more information, contact –

Allyson Pele
Manager, Northwest Business Centre

227 Second Street South
Kenora, ON P9N 1G1
Tel. (807) 467-4643
TF. (866) 336-7779

Important Update from the All Nations Hospital (ANH) Steering Committee

Media Release

We are excited to announce that the All Nations Hospital Project now has a website where you will find a wealth of information including upcoming public events, media releases, presentations, and more. Please visit us at: anh.lwdh.on.ca. A Frequently Asked Questions (FAQ) document is currently being drafted and will be live soon to help answer the key questions that you, the public, continue to bring forward.

We encourage you to join the discussion and attend one (or all) of the public forums that are happening now. Your voice is needed in the early planning stages as a revitalized health system and facility comes to life.

We have an online survey that is still open. Please complete your submission today: http://survey.surgelearning.ca/index.php?idcode=1752&idinvite=3295&ondemand=400. If you do not have online access, please contact one of the Community Project Planners (CPPs). Deadline for submissions will be April 30, 2020.

If you would like to schedule a session with your community or interest group please contact one of the Community Project Planners (CPPs):

Charlene Kissick
Community Project Planner
P: (807) 464-1941
E: ckissick@lwdh.on.ca

Kathy Kishiqueb
Community Project Planner
P: (807) 276-8956
E: kathy.kishiqueb@kenorachiefs.ca

Be assured that your feedback is being heard. All information from sessions, forums and surveys is being compiled. In the coming months we will be communicating back to you about the general themes identified throughout the consultations.

It is important to note that alongside community consultations are staff consultations. On February 18 – 20th, Clinical Planning Teams were well represented by the Lake of the Woods District Hospital (LWDH), Kenora Chiefs Advisory (KCA), professional staff, and patient and family advisors to look at the current state of services. Future dates have been scheduled to look at the future of clinical services for the new hospital.

The community consultation for clinical services will be ongoing until the end of April. The next phase will commence in May and proceed until the end of July 2020 where the focus will shift to site selection. Your input and feedback will also be key at this stage of the project. We encourage you to stay informed and engaged throughout all phases of the project.

For further information please contact:
Wendy Peterson
Chair, ANH Steering Committee

Chief Marilyn Sinclair
Vice Chair, ANH Steering Committee

Media Release ANH Project Steering Committee March 5 2020


Water and Wastewater 2019 Works and Utility Information

Water and Wastewater Operations

The City of Kenora Water and Wastewater system is a self-sustaining utility, which is both complex and challenging to maintain.   The utility invested in major works in 2019, in addition to First Street South, Chipman Street, and Third Street South, to continue addressing the aging infrastructure.

Take a look.

Water and Wastewater Operations 2019 page 1

Water and Wastewater Operations 2019 page 2


Host Site announced for the 2021 Men’s and Scotties Provincial

Northern Ontario Curling Association Media Release

The Northern Ontario Curling Association is pleased to announce that Curling Kenora has been awarded the 2021 Men’s and Scotties Provincial Championship. The event will take place January 26-31, 2021, at the Kenora Recreation Centre.

“The Host Bid Committee awarded this event to Curling Kenora after careful evaluation of all bids received” states Karen Saarimaki, NOCA Competitions and Host Bid Committee Chair. “We are confident that Curling Kenora will provide an excellent event building on the success of the 2015 Travelers Men’s Provincial Championship hosted by the Keewatin Curling Club at the Kenora Recreation Centre.”

Curling Kenora is a joint steering committee which partners the Keewatin and Kenora Curling Clubs, and the City of Kenora (Lake of the Woods Development Commission). The three organizations have a detailed plan for this championship with a goal of hosting more curling events, provincial or national, in future years.

Josh Szajewski and Tracy Stasiuk, Presidents of the two curling clubs, comment “The Keewatin and Kenora Curling Clubs are thrilled to be working with the Curling Kenora Committee in bringing the Northern Ontario Curling Association Provincial Championships back to the City of Kenora.”

Szajewski notes “The inclusion of the Scotties event is an exciting addition to the Championship that will increase the prestige and entertainment value of the competition. We can’t wait to reintroduce the best curlers in Northern Ontario to our great city and are delighted to be a part of sending Team Northern Ontario to the 2021 Scotties Tournament of Hearts and Tim Hortons Brier.”

“The Lake of the Woods Development Commission is very excited to be collaborating with both the Kenora and Keewatin Curling Clubs to bring the 2021 NOCA Men’s and Scotties Provincial Championships to Kenora” states Josh Nelson, Tourism & Recreation Division Lead, City of Kenora.  “This event will have a positive economic impact on our community and help us expand our winter and sport tourism product.”

For more information, contact:
Leslie Kerr
NOCA Executive Director

Joshua Szajewski
Keewatin Curling Club President
(807) 464-0148

Tracy Stasiuk
Kenora Curling Club President

Media Advisory 2021 Men’s Scottiies Provincials

Operations and Infrastructure Division Achievements

Celebrating Our Successes in 2019

The City of Kenora Operations and Infrastructure Division accomplished a lot in 2019. We invested in improving roads, water & sewer lines, sidewalks, pumping stations, storm drains, bridges, and more to ensure quality services are delivered.

Take a look.

O & I Achievements (1)_Page_1 O & I Achievements (1)_Page_2

DID YOU KNOW?  This brochure was included in the 2020 Interim Tax Bill Notice.

You can see how City dollars – either tax dollars or utility funds – are being invested.  We are proud to have dedicated City staff who plan for regular maintenance and essential projects in an effort to tackle the City’s infrastructure deficit.

O & I Achievements

Members Required for Home for the Aged Board

Committee Members Required for the following:

District of Kenora Home for the Aged Board of Management

City Council is seeking citizens interested in serving as a Member of the District of Kenora Home for the Aged Board of Management. The term of appointment is up to November 30, 2022 (at the pleasure of Council).

The District of Kenora Home for the Aged Board of Management role is to ensure the health and well-being of residents living in the long-term care home and support the collaboration of the residents and caregivers of the home. Also, ensuring the residents live with dignity and in security, safety and comfort of the home.

If you are passionate about your community and have an interest this important Board please submit an application to:

Kelly Galbraith, Deputy Clerk
1 Main Street South
Kenora, ON P9N 3X2

On or before: Friday, February 7, 2020

Application Forms and a copy of the eligibility requirements are available at City Hall, or a copy of the application form can be obtained online: www.kenora.ca under “Government” “Committees of Council”.