Water Dispensing Stations March 16

Public Notice

Please be advised while City Hall is closed to the public, adjustments have been made at both Crawford Road and Brinkman Road Water Dispensing Stations to allow customers to access water without interruption.

The water rate has been adjusted to $0.01 per cubic meter to allow customers to continue using current water cards without having to attend City Hall to reload.

If you experience troubles at the water stations, please contact Biman Paudel, Water and Wastewater Division Lead, at 807-467-2296.

If your water card balance reaches zero during this time, please contact Customer Service at 807-467-2000.

Thank you for your patience.

Water Dispensing Stations

Water and Wastewater Rates January 2020

To All Consumers of City of Kenora Water and Wastewater Services

Please be advised that effective January 1, 2020, City of Kenora water and wastewater rates will increase by 5.5% for all residential and commercial consumers. The water cost will be set at $1.59 per cubic meter or per 1,000 litres. This rate together with the fixed cost and wastewater cost will change an average monthly bill for residential consumption (based on an average of 15 cubic meters of water) from $134.26 to $141.56. This increase will allow the City to continue to replace existing infrastructure, address the infrastructure deficit, and improve revenue stability.

Consumers may direct questions about billing or the rate change to a Customer Service Representative at City Hall 467-2000.

City-Wide BWA Rescinded October 18, 2019

Boil Water Advisory Lifted

Please be advised that the City-Wide Boil Water Advisory issued on October 15th, has been rescinded as of October 18, 2019 at 12:45 p.m.

Laboratory testing of the water supply does not indicate the presence of bacteria.

Thank you for your patience.

 

Notice of Wastewater System Upgrade

Project Notice for the Wauzhushk Onigum Water and Wastewater Systems Upgrade

To Residents/Businesses

As a part of the Wauzhushk Onigum First Nation Water and Wastewater Systems Upgrade project, new water and wastewater infrastructure is being constructed to service the Wauzhushk Onigum First Nation. The wastewater will be conveyed via a lake crossing from Wauzhusk Onigum First Nation to Lakeside Crescent, where it will enter the existing wastewater system. As a result of the additional flow, the existing lift station at the intersection of Lakeside Crescent and 4th Avenue South within the City of Kenora will require upgrades to the pump, panel, genset, and associated piping and accessories. The upgrades to the existing lift station are planned under Schedule A+ of the Municipal Class Environmental Assessment and are pre-approved subject to public notification prior to implementation.

Works pertaining to the lift station are scheduled to be completed within the 2019 calendar year. The project requires that the contractor maintains operation of the wastewater system during the work to avoid service interruptions to connected residents/businesses. We have attempted to notify all potentially affected residents/businesses of the construction, but if you have tenants in the affected area please advise them of the planned construction.

If you have any questions, concerns, or wish to view the project documents, please contact Matt Fisher of JR Cousin Consultants Ltd. at 204-489-0474 during regular business hours or by email at mfisher@jrcc.ca.

Project Notice for the Wauzhushk Onigum Water and Wastewater Systems Upgrade

Door-to-Door Water Testing Scam

Please be advised door-to-door salespersons are making their way around local neighbourhoods in Kenora asking to enter homes. Once inside, they want to see water lines to install filtration systems, as well as perform a water test showing that the water is unsafe. They are also asking the home owner to fill out an online application and sign a contract while they wait.

The Province of Ontario has banned door-to-door sales since March 1, 2018.  Therefore, door-to-door sales companies are not permitted to solicit business in the City of Kenora and residents should not feel pressure to sign a contract or engage in any water testing.

The City of Kenora drinking water quality must meet strict provincial standards and is regularly tested. Our water is completely safe for human consumption.

Do not let anyone you do not know into your home. Call the OPP if you feel you are in danger.