Service Line Protection Available for City of Kenora Homeowners

City of Kenora residents will receive an introductory letter from Service Line Warranties of Canada (SLWC) in partnership with the City of Kenora offering an optional water and sewer line warranty program. The information on the protection plan will arrive in mailboxes the week of February 4, 2019.

The City of Kenora approved offering this protection plan in May of 2018, and has since worked with SLWC to create a program that meets the needs of our residents. SLWC was selected as the provider of the residential service line protection due to their track record of providing quality service to homeowners around the Country and here in Ontario. The City of Kenora will not incur any expense related to this program; the cost of the program is borne entirely by SLWC.

Homeowners who purchase one of the optional service plans will receive financial protection against repair costs and facilitated repairs using local area licensed and approved contractors. Many homeowners are unaware that damage to the service lines on their property is their responsibility to repair. SLWC repair plans provide homeowners with an optional peace of mind solution so they can be better prepared in the event of these unexpected repairs.

The SLWC Service Line Warranty Program protects against damage to pipes on homeowners’ property. Repairs to these pipes are not covered by basic homeowners insurance or by the City of Kenora. If a customer’s line is in need of repair, a simple call to the SLWC 24-hour hotline will dispatch a local, licensed contractor familiar with local code. There are no service fees or deductibles. Many factors contribute to the life expectancy of a service line including the age, type of piping material, soil conditions and installation quality – all factors which are covered through the SLWC protection program. This program is voluntary for residents and provided at no cost to the City of Kenora and no public funds are used to promote or administer the program.

“Our service plans not only cover the cost of the repair, they also provide homeowners with reputable, local contractors who will do the best possible job,” said Tom Rusin, CEO of SLWC parent HomeServe USA. “We’re thrilled to be partnering with the City of Kenora and look forward to the opportunity to provide the City of Kenora homeowners with the assistance they need when faced with a home repair emergency.”

More information about the program service plans from SLWC is available here:

About Service Line Warranties of Canada
Service Line Warranties of Canada (SLWC) is part of HomeServe USA Corp (HomeServe), a leading provider of home repair solutions serving over 3.5 million customers across the US and Canada. First launched in 2014, SLWC is the trusted source of utility line protection programs endorsed by the Local Authority Services. Together with HomeServe, SLWC is dedicated to supplying best-in-class repair plans and delivering superior customer service to consumers through over 475 leading city, municipal and utility partners across North America. The company is committed to customer service, ethical marketing practices and maintaining an A+ accredited rating with the Better Business Bureau. For questions about this service, or to enroll, please contact SLWC at 1-866-922-9004 or visit

Myles Meehan
HomeServe USA
Phone: 203-356-4259

Merrie Leininger
Hill+Knowlton Strategies for HomeServe USA
Phone: 775-846-0664