City Approves Warranty Service Line Program

The City has endorsed Service Line Warranties Canada (SLWC) to offer Kenora residents an optional water and sewer line warranty program.

This voluntary program provides homeowners the opportunity to invest in an insurance plan to cover repair costs of water and sewer lines on their property. Many homeowners may not be aware that they are responsible for the maintenance, repair, or replacement of service lines from their home to the curb stop, where the lines separate from the City’s main line. Should there be a break or a freeze to their line which causes damage, these costs can be quite high.

In the coming months, Service Line Warranty Canada will be mailing letters to Kenora residents about registering for the warranty program. Residents are under no obligation to register for the program and it is simply an insurance option for our homeowners. The program offers three options for residents to consider. One plan covers the water line from the property line into the home, another offers protection for the sewer line from the property line into the home, and the third instrument offers protection against issues arising with the plumbing in the home.

Service Line Warranties Canada (SLWC) is an insurance company that works with the Local Authority Services (LAS), which was created by the Association of Municipalities of Ontario (AMO). They have been providing service line protection to residents across Canada since before 1996.