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City of Kenora and First Student Canada Looking for Feedback on City Transit Service

Kenora, ON – Together, the City of Kenora and First Student Canada have launched an online survey for City transit riders, along with non-riders, to share their thoughts on the City transit system.

It has been almost one full year since the launch of the new bus schedule in April 2017. Despite efforts in revising the bus route schedule, increasing bus stops, adding clear visible bus signage at each stop and creating a brand new, easy to read schedule in a booklet style, we continue to see a decline in ridership. The feedback received in this survey will help the City of Kenora and First Student evaluate the current ridership and review comments/concerns from the riders, and non-riders, which may help us understand why there is a decline in ridership and what can be done to attract more riders.

Everyone is encouraged to take the 2018 City Transit Survey, which can be completed in less than 5 minutes. The 10 question survey will be online for the next month. The Survey Monkey link can be found below and the City’s Facebook page.

2018 City Transit Survey